Finding the right support
Use our caring@home matrix to find resources for your patients, families and carers.
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Online education modules
Our online modules will show you how you can use our resources to support carers and families.
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PELP Framework
The Prompts for End-of-Life Planning (PELP) Framework guides proactive, quality end-of-life care across all care settings.
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Mobile apps
Mobiles apps to help you support families and carers manage palliative and end-of-life care at home.
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National Core Community Palliative Care Medicines List
The List identifies four medicines for use by home-based palliative patients in the terminal phase who require urgent symptom relief.
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Education support for nurses
We've developed education PowerPoints to help nurses learn more about caring@home resources.
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Articles and abstracts
Find evidence-based, online articles and abstracts about how carers can manage end-of-life symptoms at home.
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Carers’ competency and attitudes to giving subcutaneous medicines
Frequently asked questions about carers’ competency and attitudes to giving subcutaneous medicines.
Policy template and guides
- Example policy and procedures template
- Managing palliative care symptoms: A guide for health professionals
- How to teach carers and families to help manage breakthrough symptoms safely using subcutaneous medicines
- One-on-one training checklist and carer post-training competency assessment
- Assembly guide: practice demonstration kit
- How to make a carers' package
Helplines
Need help? If you need help, contact your local Specialist Palliative Care Service. If this service is not available, contact the relevant telephone support services available in your state or territory.
Australian Capital Territory
Call the relevant hospital switchboard and ask for the palliative care specialist on call:
- North Canberra Hospital 02 6201 6111
- The Canberra Hospital 02 6244 2222
New South Wales
Health professionals can call the Helpline for advice on how to manage a palliative care patient’s symptoms and equipment
Northern Territory
Palliative Care After Hours Support:
- Top End: 08 8922 6761 or 1800 642 713
- Central Australia: 08 8951 6762 or 08 8951 7777
Queensland
24 hour palliative care advice hotline for:
- Doctors, NPs, paramedics and pharmacists. 1300 PALLDR (1300 725 537)
- Nurses, allied health, Aboriginal Health Workers and Practitioners. 1300 PALLCR (1300 725 527)
South Australia
24 hour palliative care support line for clinicians.
Tasmania
After hours telephone advice and support for health professionals (4:30 pm to 10 pm Mon to Fri | 8 am to 4:30 pm weekends and public holidays):
- Contact via Royal Hobart Hospital switchboard 03 6166 8308.
Victoria
Palliative care advice service for health professionals, palliative care patients, carers and families. Every day from 7 am to 10 pm.
Western Australia
24/7 Telephone Advisory Service for advice on pain and symptom management, medication advice.
- Palliative Care Outreach Service: 1300 55 86 55
Support for your patients and their carers and families
With the right support, carers and families can help manage pain and other symptoms at the end of life.